Advantage Roof Cleaning Report post Posted February 27, 2013 I was on Angie's List reading customer reviews of roof cleaning companies. I came across this customer review which once again illustrates the wrong way to clean a roof. Out of respect I will not mention the company name. I am not so interested in speaking out against a company but do want to speak out against a bad practice. Customer quote: "I wasn’t too pleased with the service. They cleaned the roof. Instead of spraying something onto it to clean they used a power washer and left a mess behind on the back of the house. They knocked off the pebbles that were on the roofing squares and they are still coming down the gutters. I have had to clean off my patio deck and the furniture from the pebbles." This customer is concerned about the mess due to the dislodged granules "pebbles" from the asphalt shingles caused by the damaging water pressure of the power washer. Unfortunately this customer now has much bigger concerns which include a shortened life span of the shingles, a shingle warranty that is now void and increased utility bills since the shingles ability to reflect the suns energy has been compromised. All caused by power washing. All this damage could have easily been prevented if the contractor used a soft wash process. The need to educate homeowners cannot be stressed enough about the importance of selecting only roof cleaning professionals trained and certified by the Roof Cleaning Institute of America in the art of low-pressure soft wash cleaning and restoration. 1 Bergman Roof Cleaning reacted to this Share this post Link to post Share on other sites
Apple Roof Cleaning (813) 655-8777 Report post Posted February 27, 2013 Non pressure roof cleaning is always the way to go, as this poor customer found out the hard way! Share this post Link to post Share on other sites
Guest A to Z Roof Cleaning Report post Posted February 27, 2013 Another customer has learned the hard way. Thats too bad. Share this post Link to post Share on other sites
ksroofs Report post Posted February 27, 2013 at the home show this weekend I had a lady tell me that she just had her roof powerwashed and it was all clean.. I felt bad that she got swindled into it, so rather than tell her she was wrong, I just handed her a brochure and said read about our method and keep us in mind for next time! Share this post Link to post Share on other sites
Advantage Roof Cleaning Report post Posted February 28, 2013 at the home show this weekend I had a lady tell me that she just had her roof powerwashed and it was all clean.. I felt bad that she got swindled into it, so rather than tell her she was wrong, I just handed her a brochure and said read about our method and keep us in mind for next time! ksroofs, You mentioned a "home show". I assume that is an event or exhibit you attend to promote your business? Do you get many leads? Is it something you would recommend? Share this post Link to post Share on other sites
ksroofs Report post Posted February 28, 2013 ksroofs, You mentioned a "home show". I assume that is an event or exhibit you attend to promote your business? Do you get many leads? Is it something you would recommend? Around here they are called either "home and garden shows" or "home and condo shows".. Most areas have them at the local Civic Centers.. Yeah so far they have been great, Since roof cleaning is our main service, there are no competitors, or pressure-washers either..So it is great exposure and getting the word out to the public.. Most booths are builders,lawncare,porch awnings, gutter gaurds,insurance agents, realestate, maybe some kitchen booths, stuff along those lines.. They do all the advertising and promoting for the events to draw a crowd.. Leads are great! Actually we even get leads from alot of the other vendors that are interested! The last show only brought in maybe 2500 people... Got 10 from that and will end up with around 15 leads from all the info we handed out.. The next show we are expecting 12,000 people so im reallll excited about it! So far they are def. worth the money! Share this post Link to post Share on other sites
Liberty SoftWash Report post Posted February 28, 2013 We love doing home and garden show its our 2nd one this year. we are doing one this weekend. 1 Whirled Peace Powerwashing reacted to this Share this post Link to post Share on other sites
Roofcleanse+ Report post Posted February 28, 2013 There is one in town April 13 I am thinking of setting up for. Eric, where did you get the large banner in front of the table and what did it cost. Looks Awesome !! Share this post Link to post Share on other sites
Liberty SoftWash Report post Posted February 28, 2013 I think I paid 150 for it. Share this post Link to post Share on other sites
Liberty SoftWash Report post Posted February 28, 2013 I bought the black back drop off ebay for 350. Share this post Link to post Share on other sites
Liberty SoftWash Report post Posted February 28, 2013 The banner was made at a local print shop. Share this post Link to post Share on other sites
Roofcleanse+ Report post Posted February 28, 2013 Who did it for You Share this post Link to post Share on other sites
Advantage Roof Cleaning Report post Posted February 28, 2013 Thanks for the tip ksroofs. I just might look into a home and garden show! Share this post Link to post Share on other sites
Advantage Roof Cleaning Report post Posted February 28, 2013 We love doing home and garden show its our 2nd one this year. we are doing one this weekend. Eric, great photo of your booth. It looks like you've really got your marketing down. Share this post Link to post Share on other sites
Guest A to Z Roof Cleaning Report post Posted February 28, 2013 You can get 6'x3 banners from vista print for like $20. You just need to spend some time on the design yourself. These are fairly thick too. Share this post Link to post Share on other sites
candrinsulation Report post Posted March 6, 2013 my problem is pictures, or the lack of, starting out suck! new businesses take time to get marketing material together. Home show are big lead producers for my spray foam insulation business. Share this post Link to post Share on other sites
waxman18324 Report post Posted March 7, 2013 We love doing home and garden show its our 2nd one this year. we are doing one this weekend. Eric, I like the set up. As usual you share so much info we will all learn from. Hank Share this post Link to post Share on other sites
Liberty SoftWash Report post Posted March 7, 2013 Thanks, Hank. Share this post Link to post Share on other sites
Apple Roof Cleaning (813) 655-8777 Report post Posted March 7, 2013 my problem is pictures, or the lack of, starting out suck! new businesses take time to get marketing material together. Home show are big lead producers for my spray foam insulation business. Go here www.roof-cleaning-tampa.com and look for some non pressure roof cleaning pictures to use. Help Yourself My Friend! Chris 1 Whirled Peace Powerwashing reacted to this Share this post Link to post Share on other sites
Bergman Roof Cleaning Report post Posted March 7, 2013 I was on Angie's List reading customer reviews of roof cleaning companies. I came across this customer review which once again illustrates the wrong way to clean a roof. Out of respect I will not mention the company name. I am not so interested in speaking out against a company but do want to speak out against a bad practice. Customer quote: "I wasn’t too pleased with the service. They cleaned the roof. Instead of spraying something onto it to clean they used a power washer and left a mess behind on the back of the house. They knocked off the pebbles that were on the roofing squares and they are still coming down the gutters. I have had to clean off my patio deck and the furniture from the pebbles." This customer is concerned about the mess due to the dislodged granules "pebbles" from the asphalt shingles caused by the damaging water pressure of the power washer. Unfortunately this customer now has much bigger concerns which include a shortened life span of the shingles, a shingle warranty that is now void and increased utility bills since the shingles ability to reflect the suns energy has been compromised. All caused by power washing. All this damage could have easily been prevented if the contractor used a soft wash process. The need to educate homeowners cannot be stressed enough about the importance of selecting only roof cleaning professionals trained and certified by the Roof Cleaning Institute of America in the art of low-pressure soft wash cleaning and restoration. Excellent post! If only we could put this in front of every prospective customer! I plan to print it and do just that! May use it in a Craigslist post locally too! THANKS!!! 1 ELITE HYDRO CLEANING reacted to this Share this post Link to post Share on other sites
Advantage Roof Cleaning Report post Posted March 10, 2013 You're welcome C. Bergman. I'm glad I can help a fellow roof cleaner! Share this post Link to post Share on other sites
Apple Roof Cleaning (813) 655-8777 Report post Posted March 11, 2013 You're welcome C. Bergman. I'm glad I can help a fellow roof cleaner! That was some awesome stuff you posted! Share this post Link to post Share on other sites
Stay Clean Report post Posted March 14, 2013 I wish customers would use a little common sense and do a little bit of research before letting these people with pressure washers blast their roof away. I mean seriously, is it that hard to figure out that maybe blasting a shingle roof with high pressure water might damage it? Its not hard to type roof cleaning on google and the first thing you will see is the video "The truth about roof cleaning and roof algae" from Barry of Midwest Pro Wash. My opinion is that there are two reasons a homeowner chooses to pressure wash their roof... 1. they are don't know about our methods or 2. they are price shopping for the cheapest way to clean their roof. If they really dont know about softwashing and non-pressure washing then I feel bad for them when their roof destroyed. Hopefully they will learn a lesson and call any of the experts from the RCIA next time. But if they are price shopping for the cheapest service then I hope they get whats coming to them. I had a guy just yesterday tell me he was going to pressure wash his shingle roof instead of hiring me because the other guy was $100 cheaper. I asked him if saving $100 was worth having a $10,000 roof replaced because the other guy destroyed the shingles. He proceeded to tell me that pressure washing wouldn't hurt the roof. I gave up at that point and told him to call me in a year when his roof is black again, if he still had a roof left and wanted it done the right way. Needless to say I'm frustrated with stupid people and "the other guy" taking jobs from under me. Another customer told me he had his 4000sq ft tile roof done last year by two mexicans that used surface cleaners for $100. I did manage to get that job because he understood that was the wrong way and I cleaned his driveway for free after the roof cleaning. I know every market has the "lowballer" that takes jobs away from us but when I get call after call and give quote after quote and don't get the business its irritating. I guess I just needed to vent and get it out of my system and this thread got me going lol Share this post Link to post Share on other sites
Roof Cleaning Cleveland Report post Posted March 14, 2013 You really can't blame of homeowner for allowing it, they don't know better. You should blame greedy organizations for certifying roof cleaners that are power washing roofs. They should know better. Share this post Link to post Share on other sites